Terms and Conditions
Terms and Conditions
Welcome to Ikeza Pets. By accessing or using our website (Ikeza Pets), you agree to be bound by the following terms and conditions. Please read them carefully before using our site or placing an order.
1. General
Ikeza Pets is an online store offering curated pet products designed to make life easier for pet owners. By using this site, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.
2. Product Information
We do our best to ensure all product descriptions, images, and prices are accurate and up to date. However, errors may occasionally occur. If we discover an error in your order, we will contact you promptly to offer a correction or cancellation.
Please note that due to differences in monitors and lighting, actual product colors may vary slightly from those shown online.
3. Orders
All orders are subject to acceptance and availability. Once your order is placed, you will receive a confirmation email. Processing times are typically 1–3 business days. Shipping timelines vary and are provided on our Shipping Policy page.
We reserve the right to cancel any order at our discretion, including orders that appear to be fraudulent or in violation of our terms.
4. Pricing
All prices listed on our site are in USD. Prices are subject to change without notice. Sales, promotions, and discounts may be offered from time to time and are valid only for the specified period.
5. Shipping
We ship to a variety of locations. Delivery times may vary based on your location and our suppliers. Full shipping details can be found on our Shipping Policy page.
6. Returns and Refunds
We take pride in the quality of our products and want you to be satisfied with your purchase. If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. More information is available on our Return & Refund Policy page.
7. Intellectual Property
All content on our website, including images, text, logos, and graphics, is the property of Ikeza Pets and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Ikeza Pets shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. All products are used at your own risk, and it is your responsibility to ensure they are suitable for your pet’s specific needs.
9. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your data.
10. Contact Us
If you have any questions about these Terms and Conditions, feel free to contact us at:
Email: ikezapets@gmail.com
Website: Ikeza Pets