Shipping Policy

📦 Shipping Policy

Thank you for shopping with Ikeza Pets! We’re dedicated to delivering innovative pet products that make life easier for you and your furry companions. Please review our shipping details below:

🕒 Order Processing

All orders are processed within 1-3 business days.

Orders placed on weekends or holidays will be processed the next business day.

Once your order is processed you will receive a confirmation email with tracking information as soon as your package ships.

🌍 Shipping Times & Delivery

We partner with global suppliers to bring you high-quality pet products at affordable prices. As a result, shipping times may vary depending on your location:

7–15 business days

10–20 business days

15–25 business days

Note: These are estimated delivery times. Delays may occur due to customs, weather, or high-volume seasons.

🚚 Shipping Costs

We offer Free Standard Shipping on all orders—no minimum required!

🔍 Tracking Your Order

Once your order has been shipped, you’ll receive a tracking number via email. You can track your package through our Track My Order page or using the carrier's tracking website.

🐾 Partial Shipments

Some products may be shipped separately due to warehouse locations or availability. Don’t worry—this won’t affect your shipping cost, and you’ll receive tracking info for each package.

⚠️ Shipping Delays

While we work hard to get your orders to you on time, unexpected delays (e.g., customs clearance, weather conditions, or postal service issues) may occur. We appreciate your patience and understanding.

❓Need Help?

If you have any questions about your order or shipping times, feel free to contact us at support@ikezapets.com. We’re happy to help!